Frequently Asked Questions

How do the sizes fit?

Our items are unisex. The sweaters and hoodies are oversized. We recommend measuring your favorite hoodie and comparing it to our size chart .

What is the delivery time?

Our delivery time is normally two weeks. This is because all items are handmade to order.
UPDATE: From October 14, 2025, the delivery time will be 6 weeks due to holidays.

Can the design fade?

The designs on the garments are embroidered with an embroidery machine. This guarantees the highest quality and ensures the design lasts forever .

Can I return my item?

Items can be returned up to 14 days after receipt. This does not apply to personalized items. (Of course, this does not apply if the item is broken or incorrect!)

About us

Custom Stitched is a company I founded in early 2021. Since I love giving creative gifts, I wanted to help others do the same. That's why at Custom Stitched, you have the freedom to customize everything from color to design. Thank you for supporting a small business!


Made with love.